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Terms And Conditions

PlayMakar Terms & Conditions

Effective as of 6-12-25

These Terms & Conditions (“Terms”) govern the purchase and resale of PlayMakar Inc. (“PlayMakar”) products and apply to all direct-to-consumer (DTC) customers and wholesale partners.

1. Order Acceptance & Fulfillment

All orders are subject to acceptance by PlayMakar. We reserve the right to reject or delay any order for any reason. PlayMakar shall not be liable for any direct, incidental, special, or consequential damages resulting from a failure to fulfill or a delay in processing any order.

2. Order Cancellation Policy

  • DTC & Wholesale: Orders may not be cancelled after shipment.

  • If cancellation is necessary after an order has been pulled but before shipping, it must be submitted in writing and approved by PlayMakar.

  • Cancelled or restocked orders are subject to a 15% restocking fee.

3. Returns & Authorizations

  • All returns require prior written authorization (RMA#) from PlayMakar.

  • Returns are only accepted for products that qualify under our current Return Policy.

  • To request an RMA, contact us at IAM@PlayMakar.com or call (833) 752-9625.

4. Shipping & Delivery

  • Buyer is responsible for all shipping charges. For international orders, all duties and taxes are the responsibility of the buyer.

  • Orders received by 1:00 PM CST are generally shipped the same day.

  • If you have a preferred carrier (e.g., UPS, FedEx), please inform us when placing your order.

  • Title and risk of loss pass to the purchaser upon the earliest of:
    a) delivery to a common carrier, or
    b) tender of delivery by PlayMakar if the purchaser fails to accept delivery.

5. Payment Terms

  • We accept all major credit cards (Visa, MasterCard, Discover, American Express), as well as Shop Pay, Apple Pay, Google Pay, Amazon Pay, and checks.

  • All opening orders require prepayment, unless a credit application has been submitted and approved.

  • Net terms may be extended to approved wholesale accounts. Terms begin from the invoice date.

  • Accounts past due 60 days will have credit privileges suspended until the balance is paid. Returned checks are subject to a $40 service fee.

  • Some products may require prepayment regardless of account status due to vendor agreements.

6. Minimum Order Requirements

  • The minimum opening wholesale order is $150.00.

  • All prices and availability are subject to change without notice.

7. Wholesale Program Overview

Our Wholesale Program is designed for:

  • Athletic programs & facilities

  • Specialty retailers (soccer, tennis, golf, fitness)

  • Wellness clinics, recovery centers, and physical therapy offices

Resellers must distribute products through a physical storefront or directly to an established community through their own website.
To request permission for online-only sales, you must apply separately via the Become an Online Reseller application.

8. Wholesale Pricing & Price Changes

  • Wholesale pricing is available only to approved retailers.

  • Due to fluctuating raw material and shipping costs, prices are subject to change at any time without notice.

  • PlayMakar assumes no liability for price changes.

9. Minimum Advertised Pricing (MAP) Policy

  • Resellers may not advertise PlayMakar products below the listed retail price on PlayMakar.com.

  • Violations of MAP policy may result in a $5,000 fine per occurrence and/or termination of resale rights.

10. Prepaid Drop-Ship Program

  • Orders placed through PlayMakar.com must be prepaid at checkout using any accepted method.

  • Drop-ship partners must adhere to MAP and shipping guidelines.

11. Advertising & Marketing Policy

  • By placing an order, you agree to PlayMakar’s Advertising Policy as outlined in your application or partner agreement.

  • Violations of this policy may result in fines and/or termination of your right to sell PlayMakar products.

12. Warranties & Representations

  • Purchasers and resellers may not offer warranties or guarantees on PlayMakar products unless explicitly authorized in writing.

  • PlayMakar is not responsible for any representations made by a third party not approved in writing.

13. Conflicting Terms

PlayMakar’s Terms & Conditions override any conflicting terms included in purchaser’s documentation, including electronic forms, purchase orders, or websites.

14. Indemnification

Purchaser agrees to indemnify and hold harmless PlayMakar and its affiliates against any claim, liability, or damages resulting from the purchaser’s actions, representations, or policy violations.

15. Credit Application Agreement (For Wholesale Accounts Seeking Net Terms)

By submitting a credit application, the purchaser:

  • Certifies that all provided information is accurate and complete

  • Authorizes PlayMakar to verify credit references

  • Waives any rights to privacy regarding submitted credit data

  • Agrees to be personally liable for any false representations or unpaid obligations

  • Acknowledges that account relationships are non-transferable without written consent

16. Acceptance of Terms

By placing an order, submitting a reseller application, or checking the agreement box during account setup, you acknowledge that you have read, understood, and agreed to these Terms. PlayMakar reserves the right to amend this policy at any time without prior notice.